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Frequently asked questions

Why can't the light bulb camera connect to the WiFi?

The bulb camera only supports 2.4GHz WiFi. Please make sure your WiFi is 2.4GHz. If you have 5GHz WiFi, please try to switch to 2.4GHz WiFi by going to your router settings.

What if the image on the application is upside down?

You can click "Settings > Basic Settings" in the app, turn on the "Flip Up and Down" button > Save, and then you can flip the image.

How to view SD card storage video?

After installing the SD card, reboot the camera. Open HoMeYe Pro APP>click Settings>Local Storage. If you see the information of SD card, you can click Live View>Local Record , view the video stored in SD card.